Our standard warranty is 1 year. This warranty covers parts and labor. It also covers travel in some cases. A warranty extension may be purchased at a cost of 6% of the machine’s selling cost for each year of additional coverage. Two additional years may be purchased. Most problems that occur are simple and can be resolved by a phone call or email. When necessary, we will travel anywhere to support a system under warranty.

Yes. We offer leasing through third party leasing companies for no additional charge. An order for a leased machine is treated like any other order.

There is not a minimum size that can be wound on a Showmark winding machine. The limitation is usually determined more by the maximum tension that a wire can withstand. We have wound 0.0004 inch (10 microns) diameter tungsten wire at high speeds.

We have wound ½ inch diameter cable and 1-inch diameter plastic tubing.

The minimum winding tension we typically specify for the machines is 5 grams (.17 oz).

We have built take-ups for 72-inch diameter spools for winding plastic tubing. Our respoolers can accommodate spools up to 40 inches in diameter weighing up to 300 pounds.

There is no minimum for the size spool that we can wind onto. The precision chuck option allows something as small as a needle to be mounted on the machine.

UniSpoolers can be configured to wind at a max speed of 800rpm. DigiSpoolers typically have a maximum speed of 400rpm, but we have built faster systems.

For the UniSpooler, we specify length accuracy of 1% and repeatability of 0.6%. The accuracy of the DigiSpooler and ErgoSpooler are 0.1% and the repeatability is 0.06%.

A reversible machine normally winds in only one direction. It will wind in reverse when needed, but the payoff spool will not traverse when reverse winding. This can lead to a build-up of material in one spot on the supply spool if it is done for a long distance. It is only recommended for short distances to correct a winding error. A bidirectional machine winds equally well from right-to-left or left-to-right. This is because both spools on the machine are carried by traversing units. If it is run in reverse, it will rewind very neatly back onto the supply spool.

At times we have a machine that can be rented. Rental of machines is dependent on availability.